INNOAYURVED (“Inno Ayurved”, “we”, “us” or “our”) offers products through its online store. Depending on the individual product, the range may include cosmetics, personal-care products, herbal products or Ayurvedic products.
This disclaimer explains important information regarding product classification, intended use, ingredients, safety, individual results and customer responsibilities.
Business Details
Customers should read the product description, ingredient list, directions, warnings and label information before purchasing or using a product.
This disclaimer must be read together with our Terms & Conditions, Privacy Policy and Cancellation, Return & Refund Policy.
2.1. Products sold under the Inno Ayurved brand must be classified according to their actual composition, intended use, claims, labelling and applicable legal requirements.
2.2. A product containing herbal ingredients is not automatically an Ayurvedic medicine. Similarly, a cosmetic product marketed with traditional or Ayurvedic terminology does not automatically acquire the legal status of an Ayurvedic medicine.
2.3. Cosmetic products are intended for purposes permitted under the applicable definition and regulatory framework, such as cleansing, beautifying, promoting attractiveness or altering appearance.
2.4. Products legally classified as Ayurvedic medicines are subject to the applicable requirements governing such products, including relevant licensing, labelling, permitted indications and advertising restrictions.
2.5. Product descriptions and promotional materials will not intentionally misrepresent a cosmetic as a medicine or claim medicinal benefits that are not legally permitted.
2.6. Applicable requirements include the Cosmetics Rules, 2020 and other relevant Indian laws, depending on the product category. <Cite refs={[“turn839952search0″,”
3.1. Cosmetic products are intended to be used for the purposes stated on their labels and product descriptions.
3.2. Unless a particular product is lawfully authorised and expressly represented otherwise, cosmetic products are not intended to diagnose, prevent, treat or cure diseases.
3.3. Product descriptions relating to skin appearance, moisturisation, cleansing, hair appearance, texture or other cosmetic benefits should be understood within the product’s stated intended use.
3.4. Statements concerning cosmetic benefits do not guarantee that every customer will experience the same result.
3.5. Customers should follow the directions, frequency of use, application method, precautions and storage instructions supplied with the product.
3.6. Do not apply a product to the eyes, mucous membranes, broken skin or another area unless the product is specifically intended and labelled for that use.
3.7. Where a product is intended only for external use, it must not be swallowed or ingested.
4.1. The term “Ayurvedic” or “herbal” may refer to ingredients, traditional practices, product positioning or a legally classified product category. The precise meaning depends on the individual product and its applicable regulatory status.
4.2. Traditional descriptions, references to historical practices or explanations of ingredients are provided only to the extent appropriate to the product and applicable law.
4.3. Such references must not be interpreted as a promise that a product will diagnose, prevent, treat or cure a particular disease unless the relevant claim is legally permitted and properly substantiated for that product.
4.4. An Ayurvedic medicinal product, where offered, must be used according to its approved or otherwise legally permitted directions, label, dosage instructions and warnings.
4.5. Customers should consult a qualified healthcare professional before using a medicinal product where they have a medical condition, take medication, are pregnant or breastfeeding, or have another circumstance requiring professional advice.
4.6. Customers must not exceed the labelled dose of an Ayurvedic medicine or substitute it for prescribed treatment without appropriate professional advice.
4.7. The safety, suitability and permitted claims of each product depend on its actual ingredients, formulation, classification, quality and regulatory status. No blanket assurance is made that every herbal or Ayurvedic ingredient is suitable for every person.
5.1. We aim to provide accurate product information, including ingredient details, usage instructions, warnings and other disclosures required by law.
5.2. Customers should review the actual ingredient list on the product packaging before use, particularly if they have known allergies, sensitivities or ingredient restrictions.
5.3. Product formulations, packaging or presentation may change where lawfully permitted. Material changes and mandatory information will be handled in accordance with applicable requirements.
5.4. If the product label and website appear to contain inconsistent information, customers should contact us before use and follow any applicable safety warning on the packaging.
5.5. We do not intend to conceal material ingredients or mislead customers about product composition.
5.6. No information in this section overrides mandatory ingredient declarations, labelling requirements or a customer’s rights concerning materially incorrect product information.
6.1. Individual responses to cosmetics, fragrances, herbal ingredients and other substances may vary.
6.2. Customers should review the ingredient list and avoid products containing ingredients to which they know they are allergic or sensitive.
6.3. Where appropriate for the product, customers should follow the manufacturer’s patch-testing instructions before regular use.
6.4. A patch test may help identify certain reactions but cannot guarantee that irritation or an allergic reaction will not occur.
6.5. Customers should discontinue use if they experience irritation, swelling, a rash, breathing difficulty or another suspected adverse reaction.
6.6. Seek urgent medical attention for severe symptoms, including breathing difficulty or significant facial or throat swelling.
6.7. Please contact us if you believe a product has caused an adverse reaction. We may request reasonable information, such as the product name, batch number, order details and a description of the reaction, to investigate the matter.
6.8. This section does not exempt Inno Ayurved or any other responsible party from liability for defective, unsafe, improperly labelled or unlawfully marketed products.
7.1. Cosmetic and personal-care outcomes may vary between individuals because of skin type, hair type, usage patterns, environmental conditions, existing sensitivities and other factors.
7.2. Unless expressly stated in a lawful and substantiated product claim, we do not guarantee a particular result, a specific time frame for results or an identical outcome for all customers.
7.3. Product photographs, testimonials, reviews and illustrative examples are not a guarantee that every customer will experience the same outcome.
7.4. Customers should use products consistently and only as directed, without exceeding the recommended frequency or quantity.
7.5. Individual variation does not excuse a failure to deliver a product that complies with its description, applicable quality standards and legal requirements.
8.1. General educational content on our website is not a substitute for individualised medical advice, diagnosis or treatment.
8.2. Customers should not rely solely on product descriptions, promotional materials, social-media posts, testimonials or general ingredient information to make medical decisions.
8.3. Customers should consult a qualified healthcare professional where professional assessment is needed.
8.4. Customers should not delay medical care or discontinue prescribed treatment because of claims, testimonials or information appearing on our website.
8.5. This clause does not prevent a product from being used for a legally authorised medicinal purpose where applicable, and does not remove any legal obligation associated with that product.
9.1. Products should be stored according to their labels and supplied instructions.
9.2. Customers should check the expiry date or use-before information, where applicable, before use.
9.3. Products should be kept away from children where appropriate and stored away from excessive heat, direct sunlight, moisture or other conditions that may compromise product quality, where relevant to the product.
9.4. Customers should not use products that appear contaminated, tampered with, materially altered, expired or otherwise compromised.
9.5. Products should not be refilled, diluted, mixed or modified in a manner contrary to the supplied instructions.
9.6. If a product arrives damaged, leaking, expired or otherwise compromised, customers should discontinue use where safety may be affected and contact us under our Cancellation, Return & Refund Policy.
10.1. Product claims, descriptions, advertisements, endorsements and testimonials must comply with applicable Indian law.
10.2. No statement in this disclaimer authorises false, exaggerated, misleading or unsubstantiated claims about a product’s safety, performance or benefits.
10.3. We will not intentionally represent a cosmetic product as capable of curing a disease or achieving a medical outcome where such a representation is not legally permitted.
10.4. Any claim of clinical testing, dermatologist approval, medical endorsement, guaranteed results or specific performance must be accurate, appropriately supported and legally permissible.
10.5. Traditional-use references, herbal positioning and natural-ingredient descriptions must not be used to imply an unsupported guarantee of safety, efficacy or suitability.
10.6. Applicable Indian consumer-protection and advertising requirements may restrict misleading representations and endorsements. <Cite refs={[“turn839952search3″,”
11.1. To the maximum extent permitted by applicable law, Inno Ayurved is not responsible for a loss caused solely by a customer’s deliberate misuse of a product contrary to its instructions, unauthorised alteration of a product or use for an unintended purpose, to the extent that such conduct caused the loss.
11.2. Nothing in this disclaimer excludes or restricts liability that cannot lawfully be excluded or restricted, including applicable statutory consumer remedies and any non-excludable liability concerning defective or unsafe products, misleading representations, fraud or breach of legal obligations.
11.3. This disclaimer does not replace mandatory product warnings, labelling requirements, quality standards, licensing obligations or product-safety duties.
11.4. Nothing in this document prevents a customer from seeking a remedy through a competent court, consumer commission, regulator or other authority where permitted by law.
If you have a concern regarding product quality, ingredients, labelling, contamination, damage or an adverse reaction, please contact:
INNOAYURVED
Attention: Dr. Vibha Patel
Address: 539, Yash Arian, Swami Vivekanand Chowk, Memnagar, Ahmedabad – 380052, Gujarat, India.
Email: Innoayurved@gmail.com
Phone / WhatsApp: 9763183677
Please provide the product name, order number, batch details where available and a description of the concern.
We will assess complaints fairly and take appropriate steps in accordance with applicable law. Where a safety issue requires investigation, corrective action, notification or recall, the relevant legal requirements will apply.
We may update this disclaimer to reflect changes in our products, product classifications, labels, claims, business operations or applicable law.
The latest version will be published on our website with an updated “Last Updated” date.
Updates will not retrospectively remove rights or remedies that have accrued under applicable law.
This disclaimer is governed by the laws of India, subject to applicable consumer-protection, cosmetics, medicines and other mandatory legal requirements.
Nothing in this disclaimer restricts a customer’s statutory rights.